Help: Questions / answers

What is a PicMix?

A PicMix is an original creation of which you are the author! Do you find your photo a bit sad? PicMix lets you make it more fun and spicier! To do this, choose your photo, customize it with our many stickers and ... It's a PicMix!

How to create a PicMix?

To create your PicMixes, it's very simple! You just need to go to this page: http://www.picmix.com/maker/app then select a "background" on your computer. Then, you just have to decorate it at will with the stickers and other tools offered in the application.

What is a sticker?

A sticker designates an image that will serve to enhance / accessorize / customize your PicMix.

What is an avatar?

An avatar is the image that represents you on the site. In other words, it's your profile picture. You can use one of your PicMix as an avatar. Go to the list of your PicMixes then click on the "Define as avatar" button next to the PicMix concerned.

Why has my creation not yet been validated?

The PicMix validation process takes a while ... Do not be too impatient and if your creation respects the conditions of the site, you should see it appear shortly ...

How do I add a friend?

To add a member to your friends list, go to their profile. Under his profile picture, you will find an "Add to my friends list" button. If you know his nickname you can also add a friend directly from your friend list: http://www.picmix.com/friends.

How to block a member?

If a member annoys you, you can ban them so that they can no longer send you messages or comments. To access this functionality, go to your mailbox and click on the "List of unwanted members" button (http://www.picmix.com/messenger/ban). You will then find the tool "Ban a member" as well as the list of members you have banned.

How can I cancel my participation in a contest?

You must go to the page of the competition concerned and click on the "Participate" button. On the page that appears, you will find a button called "Delete my participation".

Why are my PicMix no longer animated when I display them on my computer?

The image viewer built into your operating system may not support animated GIFs. You can use other software like XnView to view your animated GIFs. This application is available free of charge at this address: http://download.xnview.com/XnView-win.exe

How do I change my email address?

To change the email address associated with your PicMix account, go to the "Edit my profile" menu. You can enter a new email address there. A confirmation email will be sent to you, don't forget to click on the link in the email you will receive to confirm the change.

How to publish a PicMix on Facebook (that remains animated)?

To publish a PicMix on Facebook (and for it to be animated), you must go directly to its page. Then you must click on the "Share on Facebook" link present below each PicMix. A new window will open with the publishing options. Don't worry if the sharing preview shows text like "img1.picmix.com" instead of PicMix or if the image is not animated. Once published, your PicMix will be displayed correctly in a few minutes.